1. General Information

The Office de Tourisme du Pays de Nemours (Pays de Nemours Tourist Information Centre), EPIC, has created this document to communicate its policy and practices regarding the collection and disclosure of Personal Data.

As part of its missions, the Office de Tourisme du Pays de Nemours may collect and process personal data. It is up to him to establish the purposes of the processing of this data, to provide its users, from the collection of their consents, with complete information on this processing and to maintain a register that conforms to reality. Whenever the Office de Tourisme du Pays de Nemours processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of this Data for the purposes for which it processes them.

By using our site, by contacting our telephone service, or any person at the reception, you agree to the collection and use of your Data as described in this Private Policy.

All the processing of Personal Data complies with the applicable regulations on the protection of Personal Data and in particular the provisions of the law "Informatique et Libertés" of January 6, 1978 as amended and the General Data Protection Regulation (EU Regulation 2016 / 679) referred to as "GDPR".

2. What Data do we collect ?

The Office de Tourisme du Pays de Nemours is collecting the following Data, essential to the functioning of the service : name, first name, email, adress, phone number.

In addition, in order to improve the user's experience and offer contextualized advice, the Office de Tourisme du Pays de Nemours collects information such as the type of information requested, hobbies, geographical origin, etc.

3. How and why do we collect your Data ?

You directly provide the Office de Tourisme du Pays de Nemours with most of the Data we collect.

We collect and process Data when you : use or view our website, fill out a form, subscribe to the newsletter, send an application, post comments on our social media pages, have any contact with us by post, E-mail or phone...

The purpose is (non-exhaustive list) : to allow Users to benefit from all the services available on the site of the Office de Tourisme du Pays de Nemours, to allow navigation on this website, to match our information, our offers and other services as closely as possible in the interest of our Users, to facilitate the completion of the formalities necessary for the processing of requests, to follow the tourist attendance of the territory.

The Office de Tourisme du Pays de Nemours processes your information for the purposes described in these rules and in accordance with the following legal bases :

• with consent in order to process information for specific purposes such as, for example, to subscribe to the Newsletter, sign up for guided tours, etc.
• for the purposes of the legitimate interests pursued by the Office de Tourisme du Pays de Nemours, in particular in the performance of its missions of animation, event communication and promotion of the territory and with the aim of developing and improving its services.

The Office de Tourisme du Pays de Nemours undertakes not to sell Personal Data, which is therefore only used out of necessity of service or for statistical and analytical purposes.

4. Who is using your Data ?

Personal Data is processed exclusively by employees of the Office de Tourisme du Pays de Nemours within the limits of their respective missions and for the purposes mentioned above. They will not be transferred or made accessible to any third party, except when such communication is required by law, a regulatory provision or a judicial decision, or if this communication is necessary to ensure the protection and defense of their rights.

5.  How long do we keep your Data ?

The Pays de Nemours Tourist Office undertakes to use Personal Data only for the time necessary to achieve the purposes described above and for a maximum of three years from their collection or from the last contact.

6. What are your Data protection rights ?

In accordance with the applicable regulations, you have the following rights :

• right to access, rectification, update, completeness or erasure when your Data is inaccurate, incomplete, equivocal, expired
• right to withdraw consent at any time
• right to restrict processing
• right to object to processing
• right to Data portability by requesting the transfer to another organization or directly to you
• right to define the fate of the data after your death and to choose to whom the Office de Tourisme du Pays de Nemours will communicate (or not) your data.

Each User can exercise these rights by making a written request to the following address :

Office de Tourisme du Pays de Nemours - 28 rue Gautier 1er - 77140 NEMOURS

In this case, the User must indicate the Personal Data he wishes to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).

You also have the right to lodge a complaint with the french supervisory authority, the CNIL (https://www.cnil.fr/fr/plaintes).

7. How do we secure your data?

The Office de Tourisme du Pays de Nemours securely stores your Data to ensure the confidentiality.

Procedures for physical and electronic backup of collected Data, security updates, limited access to the site administrator interface are implemented, in accordance with the French law.

Employees of the Office de Tourisme du Pays de Nemours who, in their duties, have access to your Personal Data are subject to confidentiality obligations.

Please be aware, however, that no Data transmission over the Internet is 100% secure and that all information communicated online may potentially be intercepted and used by persons other than the intended recipient.

If we became aware of a security breach, we would notify affected users so that they could take appropriate action.

Update october 2022